If you’ve always wondered about being a tech support specialist, then you might want to check out the announcement trailer for Tech Support: Error Unknown.
Developed by Dragon Slumber and to be published by Iceberg Interactive, Tech Support: Error Unknown places players in front of a computer to be a tech support specialist. The game is due for a Steam release on February 2019.
About the game
“On behalf of Quasar Telecommunications, I am happy to welcome you to our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly to our customers through the Support Desk.”
Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.
While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? The choice is yours.
- Engage customers and colleagues through a novel procedural dialogue system
- Choose how to approach each situation in a sandbox computer environment
- Decide who to side with and unlock new gameplay
- Discover multiple major and minor endings
- Mouse-only controls make the game accessible for all